- Expert in IT Operations, Incident Management, and Service Delivery
- Passionate about the evolution of computing, from IBM PC (8088) to Artificial Intelligence
- Advocate for lifelong learning, professional development, and knowledge sharing
- Based at the French-Swiss border (Ferney-Voltaire, France)
- 🛡️ IT Service & Incident Management (ITIL certified)
- 🤖 Artificial Intelligence & Machine Learning (hands-on & theory)
- 🌐 Internet Infrastructure, History & Innovation
- 🏢 IT Operations & Project Management
- 📝 Professional Communication (LinkedIn content & prompt engineering)
- 🇨🇭 Swiss & French tech ecosystems
- ITIL 4, AI certifications & ongoing tech education
- Exploring GenAI SDK, cloud platforms, and automation tools
- Researching vocational & certification pathways (France & Switzerland)
- Actively seeking permanent IT Operations Management or Incident Management roles in Geneva and Vaud
- Open for collaborations, consulting, and knowledge exchange
- ITIL, Incident & Problem Management, Process Design
- Cloud Platforms: Google Cloud Platform, Microsoft Azure
- Scripting: Python, PowerShell, JSON, basics of AI/ML SDKs
- Productivity: MS Office, project coordination tools
- Languages: English & French (fluent)
“Technology is best when it brings people together.” — Matt Mullenweg