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Add third-party playbook: Case Notification Plugin - #1193

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salvatoreasammito wants to merge 1 commit into
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salvatoreasammito:playbook/case_notification_plugin
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Add third-party playbook: Case Notification Plugin#1193
salvatoreasammito wants to merge 1 commit into
chronicle:mainfrom
salvatoreasammito:playbook/case_notification_plugin

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@salvatoreasammito

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Summary

Adds a new third-party playbook for Case Notification Plugin.

Description

Automates notification workflows by managing notification delivery, SLA monitoring, metrics tracking, and delivery validation. The playbook supports retry handling, notification status tracking, exception management, and closure documentation to ensure timely and auditable communications throughout the incident response lifecycle.

Embedded Blocks

This playbook includes the following blocks:

  • Case Stage Notified
  • EmailV2 - Send Email
  • Notification SLA Validation
  • Time to Notify Calculation

Type of Contribution

  • Playbook

Validation

  • mp validate passed

Notes

  • No sensitive or internal data included.
  • Playbook tested in SOAR environment before submission.

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