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132 changes: 132 additions & 0 deletions docs/cloud-wallet/tooltips.md
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Expand Up @@ -240,3 +240,135 @@ Token issuers can send messages with a variety of different topics. You can subs
- /company/general
- /company/airdrops
- /company/meetups/miami

## Transaction states

These labels describe the lifecycle of a transaction in your vault. For more on clawbacks and pending activity, see [Clawback](#clawback) and the [FAQ](/cloud-wallet/faq/).

### Transaction UNSIGNED

The transaction is a draft and coins are still in your vault but are locked in reserve for the transaction. **Action:** Sign the transaction and it will be submitted to the mempool or delete the transaction to unlock the coins for use in another transaction.
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### Transaction SIGNED

Transaction is ready for submission to the mempool. **Action:** The transaction will be automatically submitted to the blockchain; if the transaction remains in this state for more than 10 minutes please contact our support team with the in-app form or in [discord](https://discord.gg/chia).
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### Transaction MEMPOOL

The transaction has been submitted to the blockchain and the associated coins have left your available balance but are not yet confirmed. **Action:** Wait for the network to include the transaction in a block; if the transaction remains in this state for more than 10 minutes please contact our support team with the in-app form or in [discord](https://discord.gg/chia).
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### Transaction PENDING

The transaction is being prepared or is waiting on another step (for example vault coordination or signer availability) before it can be submitted or advance to the mempool. It is not yet fully signed or broadcast. **Action:** Complete any prompts or signing steps in the Cloud Wallet; if the status does not change for an extended time, refresh the app or contact our support team with the in-app form or in [discord](https://discord.gg/chia).

### Transaction SETTLED

Transaction has completed and coins have successfully transferred to the destination. **Action:** None. Transaction is complete.

### Transaction RE_ORG

This transaction was part of a blockchain re-org and coins have not been transferred. **Action:** Confirm the coin status with the other party of the transaction and ensure they resync their wallet as needed; you will likely need to recreate and submit this transaction from the initiating wallet. If questions arise please contact our support team with the in-app form or in [discord](https://discord.gg/chia).

### Transaction INVALID

The transaction failed (likely due to low fees or a conflict) and coins have not been transferred. **Action:** Re-create the transaction with corrected details.

## Offer states

These labels describe the lifecycle of an offer. For context on vault-based offers, see [Known issues](/cloud-wallet/known-issues/).

### Offer OPEN

The offer is active and available for others to accept (others will need a copy of the offer file to accept it). Coins are reserved in your vault and may have been moved to an offer reservation address controlled by your vault (based on whether you enabled the auto-split feature when creating the offer). **Action:** Wait for a counterparty to accept or cancel the offer if you no longer wish to trade.

### Offer MEMPOOL

An acceptance of the offer has been broadcast to the network. The associated coins have left your available balance but are not yet confirmed. **Action:** Wait for the transaction to be included in a block; if the transaction remains in this state for more than 10 minutes please contact our support team with the in-app form or in [discord](https://discord.gg/chia).
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### Offer SETTLED

The trade is successful and the exchange of coins is final. **Action:** None. The offer is complete.
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### Offer RE_ORG

This offer was part of a blockchain re-org and coins have not been transferred. **Action:** Confirm the coin status with the other party and ensure they resync their wallet as needed; you may need to recreate or resubmit this offer. If questions arise please contact our support team with the in-app form or in [discord](https://discord.gg/chia).

### Offer EXPIRED

The time limit for this offer has passed and coins are no longer reserved. **Action:** Create a new offer if you still wish to trade.

### Offer INVALID

The offer can no longer be fulfilled (e.g., coins were spent elsewhere or fees were too low). **Action:** Remove the offer and create a new one with available funds.

### Offer PENDING

The offer is being prepared, validated, or updated; reserved coins may still be settling into the correct shape for the offer. **Action:** Wait for the status to advance to Open or another terminal state; if it stays pending for an extended time, try refreshing or contact our support team with the in-app form or in [discord](https://discord.gg/chia).

## Vault recovery states

These are workflow states during a vault [recovery](#recovery). See [Instant Recovery](#instant-recovery) and [Timelocked Recovery](#timelocked-recovery) for types of recovery.

### Recovery IDLE

No recovery is in progress, or the last recovery-related transaction has settled and the vault is no longer in an active recovery workflow. **Action:** None unless you intend to start or continue a recovery.

### Recovery AWAITING_REVIEW

A recovery request has been submitted and is waiting for review by a [recovery provider](#recovery-provider), when one is configured. **Action:** Wait for the provider; follow any email or in-app instructions. If nothing changes for an unusually long time, contact the recovery provider or support with the in-app form or in [discord](https://discord.gg/chia).

### Recovery PENDING

The recovery request is waiting for your signature (after provider approval, if applicable, or when using a direct recovery path). **Action:** Open the signing flow and complete the required signatures.

### Recovery SIGNED

The recovery transaction has been signed on your side but has not yet been submitted to the blockchain. **Action:** Wait for submission; if it remains here, retry or check connectivity, or contact support with the in-app form or in [discord](https://discord.gg/chia).

### Recovery SUBMITTED

The recovery transaction has been submitted to the blockchain and is awaiting confirmation or further processing. **Action:** Wait for block inclusion; see [Transaction MEMPOOL](#transaction-mempool) if you need general context on mempool behavior.

### Recovery TIMELOCK

The recovery has been processed by blockchain sync: your vault is in the recovery timelock period described under [Recovery timer](#recovery-timer) and [Recovery clawback](#recovery-clawback). **Action:** Monitor the timer; you can cancel the recovery with the spend key during this window if appropriate, or wait until the timelock completes.

### Recovery TIMELOCK_COMPLETE

The recovery timelock has completed according to chain state. You may [claw back](#clawback) the recovery attempt or finish the recovery, depending on your situation. **Action:** Follow the Cloud Wallet prompts to either complete recovery or cancel it.

### Recovery FINISH_SIGNED

The transaction to finish recovery has been signed but not yet submitted. **Action:** Wait for broadcast or complete any remaining submit step.

### Recovery FINISH_SUBMITTED

The finish-recovery transaction has been submitted to the blockchain. **Action:** Wait for confirmation before assuming recovery is complete.

### Recovery CLAWBACK_SIGNED

The transaction to claw back the recovery attempt has been signed but not yet submitted. **Action:** Wait for broadcast or complete any remaining submit step.

### Recovery CLAWBACK_SUBMITTED

The clawback transaction has been submitted to the blockchain. **Action:** Wait for confirmation and verify vault status in the vault.

## Wallet state
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These labels describe high-level vault status. They overlap with [Vault recovery states](#vault-recovery-states) when a recovery is in progress.

### Wallet READY

The wallet is available for transfers and normal operations.

### Wallet VAULT_PENDING_CREATE

The vault singleton has been minted and is in the mempool; the vault is not fully ready until creation confirms.

### Wallet VAULT_RECOVERY_TIMELOCK

The vault is in a recovery flow and the recovery timelock is active. You may be able to claw back the recovery or, after the timelock has passed, complete recovery; see **Recovery TIMELOCK** under [Vault recovery states](#vault-recovery-states).

### Wallet VAULT_RECOVERY_TIMELOCK_COMPLETE

The vault’s recovery timelock has completed on chain. You can claw back the recovery attempt or finish recovery. **Action:** Follow in-app steps; see **Recovery TIMELOCK_COMPLETE** under [Vault recovery states](#vault-recovery-states).
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