diff --git a/site/docs/examples/evals-sdk/chaos_model_testing.py b/site/docs/examples/evals-sdk/chaos_model_testing.py
new file mode 100644
index 0000000000..f98929b934
--- /dev/null
+++ b/site/docs/examples/evals-sdk/chaos_model_testing.py
@@ -0,0 +1,95 @@
+import asyncio
+import logging
+
+from strands import Agent
+
+from strands_evals import Case
+from strands_evals.chaos import (
+    ChaosCase,
+    ChaosExperiment,
+    ChaosPlugin,
+    Confabulation,
+    EmptyResponse,
+    FullRefusal,
+    MalformedJson,
+    SuccessFraming,
+)
+from strands_evals.eval_task_handler import TracedHandler, eval_task
+from strands_evals.evaluators import GoalSuccessRateEvaluator
+
+logging.basicConfig(level=logging.INFO, format="%(message)s")
+logger = logging.getLogger(__name__)
+
+# 1. Create the ChaosPlugin
+chaos_plugin = ChaosPlugin()
+
+# 2. Define named effect maps.
+#    model_effects is keyed by "*" (applies to all models; per-model targeting is a
+#    future extension). At most one pre-model-call effect per case, since a
+#    pre-model-call effect cancels the model call and only one can take effect.
+effect_maps = {
+    # Pre-model-call: the model call is cancelled; the refusal text becomes the turn.
+    "full_refusal": {
+        "model_effects": {"*": [FullRefusal()]},
+    },
+    # Pre-model-call: the model call is cancelled with a blank turn,
+    # simulating "the model returned nothing".
+    "empty_response": {
+        "model_effects": {"*": [EmptyResponse()]},
+    },
+    # Post-model-call: the real response is corrupted after the model runs.
+    "malformed_json": {
+        "model_effects": {"*": [MalformedJson()]},
+    },
+    # Post-model-call, composed: fabricated citations wrapped in confident framing
+    # (SuccessFraming is always applied last).
+    "confabulation_framed": {
+        "model_effects": {"*": [Confabulation(), SuccessFraming()]},
+    },
+}
+
+
+# 3. Define the task function
+@eval_task(TracedHandler())
+def travel_agent_task(case: ChaosCase):
+    """Run the travel assistant with a single user query."""
+    logger.info(f"\n{'─'*60}")
+    logger.info(f" Case: {case.name}")
+    logger.info(f" User: {case.input}")
+    logger.info(f"{'─'*60}")
+    return Agent(
+        system_prompt=(
+            "You are a travel planning assistant. Answer the user's question "
+            "directly and honestly. Today's date is May 18, 2025."
+        ),
+        plugins=[chaos_plugin],
+        callback_handler=None,
+        trace_attributes={"gen_ai.conversation.id": case.session_id, "session.id": case.session_id},
+    )
+
+
+# 4. Define test cases and expand with effect maps
+test_cases = [
+    Case(
+        name="trip_planning",
+        input="What is the best way to travel from SFO to JFK on May 20? Summarize your recommendation.",
+ expected_assertion="The agent should provide a travel recommendation for getting from SFO to JFK and summarize it.",
+    ),
+]
+
+# Expand: 1 case x (4 effect maps + 1 baseline) = 5 ChaosCase objects
+chaos_cases = ChaosCase.expand(test_cases, effect_maps, include_no_effect_baseline=True)
+
+# 5. Create and run the ChaosExperiment
+experiment = ChaosExperiment(
+    cases=chaos_cases,
+    evaluators=[GoalSuccessRateEvaluator()],
+)
+
+
+async def main():
+    report = await experiment.run_evaluations_async(task=travel_agent_task, max_workers=1)
+    report.run_display()
+
+
+asyncio.run(main())
diff --git a/site/docs/examples/evals-sdk/chaos_testing.py b/site/docs/examples/evals-sdk/chaos_tool_testing.py
similarity index 100%
rename from site/docs/examples/evals-sdk/chaos_testing.py
rename to site/docs/examples/evals-sdk/chaos_tool_testing.py
diff --git a/site/src/content/docs/user-guide/evals-sdk/chaos_testing.mdx b/site/src/content/docs/user-guide/evals-sdk/chaos_testing.mdx
index 42be860bb4..81eb9504b7 100644
--- a/site/src/content/docs/user-guide/evals-sdk/chaos_testing.mdx
+++ b/site/src/content/docs/user-guide/evals-sdk/chaos_testing.mdx
@@ -1,6 +1,6 @@
 ---
 title: Chaos Testing
-description: 'Test agent resilience by injecting controlled tool failures with ChaosPlugin: simulate timeouts, network errors, and corrupted responses safely.'
+description: 'Test agent resilience by injecting controlled tool and model-output failures with ChaosPlugin: simulate timeouts, network errors, corrupted responses, refusals, and malformed output safely.'
 tags: [error-handling, simulation]
 sidebar:
   label: "Chaos Testing"
@@ -8,7 +8,7 @@ sidebar:
 
 ## Overview
 
-Chaos testing systematically evaluates agent resilience by injecting controlled failures into tool execution. Using `ChaosPlugin`, `ChaosCase`, and `ChaosExperiment`, you can test how agents handle tool timeouts, network errors, and corrupted responses without modifying agent code. A complete example can be found [here](https://github.com/strands-agents/harness-sdk/blob/main/site/docs/examples/evals-sdk/chaos_testing.py).
+Chaos testing systematically evaluates agent resilience by injecting controlled failures into tool execution and model output. Using `ChaosPlugin`, `ChaosCase`, and `ChaosExperiment`, you can test how agents handle tool timeouts, network errors, and corrupted responses, and how downstream consumers handle refusals, empty responses, and malformed model output, all without modifying agent code. A complete tool-chaos example can be found [here](https://github.com/strands-agents/harness-sdk/blob/main/site/docs/examples/evals-sdk/chaos_tool_testing.py) and a model-output chaos example [here](https://github.com/strands-agents/harness-sdk/blob/main/site/docs/examples/evals-sdk/chaos_model_testing.py).
 
 This enables you to answer questions like:
 - Does the agent gracefully communicate failures to users?
@@ -44,12 +44,12 @@ Use chaos testing when you need to:
 
 ## How It Works
 
-Chaos testing integrates with Strands' plugin system via `BeforeToolCallEvent` and `AfterToolCallEvent` hooks:
+Chaos testing integrates with Strands' plugin system via four events: `BeforeToolCallEvent` and `AfterToolCallEvent` for tool chaos, plus `BeforeModelCallEvent` and `MessageAddedEvent` for model-output chaos.
 
-1. **ChaosCase**: Extends `Case` with an `effects` field mapping tool names to failure effects
+1. **ChaosCase**: Extends `Case` with an `effects` field holding two categories: `tool_effects` (mapping tool names to failure effects) and `model_effects` (mapping the `*` wildcard to model-output effects)
 2. **ChaosPlugin**: A Strands plugin that intercepts tool calls and applies effects transparently
 3. **ChaosExperiment**: Composes the base `Experiment` to manage chaos context per case
-4. **ChaosEffect**: A hierarchy of pre-hook effects (cancel tool calls) and post-hook effects (corrupt responses). Each tool can have only one effect per `ChaosCase`; use separate cases to test different failure modes for the same tool.
+4. **ChaosEffect**: A hierarchy of pre-call effects (cancel the tool or model call) and post-call effects (corrupt responses). Each tool can have only one effect per `ChaosCase`; use separate cases to test different failure modes for the same tool.
 
 The workflow:
 1. You define `ChaosCase` objects with effects specifying which tools should fail and how
@@ -130,7 +130,7 @@ asyncio.run(main())
 
 ## Effect Types
 
-### Pre-hook Effects (Tool Call Failures)
+### Pre-tool-call Effects (Tool Call Failures)
 
 These effects cancel the tool call entirely and return an error:
 
@@ -152,7 +152,7 @@ effect_maps = {
 }
 ```
 
-### Post-hook Effects (Response Corruption)
+### Post-tool-call Effects (Response Corruption)
 
 These effects let the tool execute but corrupt the response:
 
@@ -192,7 +192,86 @@ chaos_case = ChaosCase(
 )
 ```
 
-> **Note:** Each tool can only have **one effect** per `ChaosCase`. Passing multiple effects for the same tool (e.g., `"my_tool": [Timeout(), NetworkError()]`) raises a `ValueError`. To test multiple failure modes for a single tool, create separate `ChaosCase` instances — one per effect. Note that pre-hook effects are inherently mutually exclusive (only one can cancel a tool call), while the runtime supports composing multiple post-hook effects sequentially — this validator constraint may be relaxed in a future release.
+> **Note:** Each tool can only have **one effect** per `ChaosCase`. Passing multiple effects for the same tool (e.g., `"my_tool": [Timeout(), NetworkError()]`) raises a `ValueError`. To test multiple failure modes for a single tool, create separate `ChaosCase` instances — one per effect. Note that pre-tool-call effects are inherently mutually exclusive (only one can cancel a tool call), while the runtime supports composing multiple post-tool-call effects sequentially — this validator constraint may be relaxed in a future release.
+
+## Model Output Effects
+
+Beyond tool failures, `ChaosPlugin` can corrupt the model's own output. This tests the other side of resilience: how users, downstream services, and evaluation pipelines behave when the model refuses, returns nothing, or produces malformed output. A complete runnable example is [chaos_model_testing.py](https://github.com/strands-agents/harness-sdk/blob/main/site/docs/examples/evals-sdk/chaos_model_testing.py).
+
+Model effects live under the `model_effects` category, keyed by the `"*"` wildcard (applies to all models; per-model targeting is reserved for a future release):
+
+```python
+from strands_evals.chaos import ChaosCase, FullRefusal, MalformedJson
+
+chaos_cases = [
+    ChaosCase(
+        name="refusal",
+        input="Find me a flight from SFO to JFK on May 20.",
+        effects={"model_effects": {"*": [FullRefusal()]}},
+    ),
+    ChaosCase(
+        name="malformed_output",
+        input="Find me a flight from SFO to JFK on May 20.",
+        effects={"model_effects": {"*": [MalformedJson()]}},
+    ),
+]
+```
+
+### Pre-model-call Effects (Model Call Cancellation)
+
+Pre-model-call effects cancel the model call entirely via `BeforeModelCallEvent`. No model invocation happens, which also saves the API call:
+
+| Effect | Description |
+| :------- | :------------ |
+| `FullRefusal` | Replaces the turn with a refusal message ("I can't assist with that request...") |
+| `EmptyResponse` | Replaces the turn with a blank response, simulating "the model returned nothing" |
+
+> **Note:** At most one pre-model-call effect is allowed per `ChaosCase`. Pre-model-call effects cancel the model call, so only one can take effect; configuring two (e.g. `[FullRefusal(), EmptyResponse()]`) raises a `ValueError` at case construction. Use separate cases to test them independently.
+
+### Post-model-call Effects (Output Corruption)
+
+Post-model-call effects let the model run, then corrupt the final assistant response via `MessageAddedEvent`:
+
+| Effect | Description |
+| :------- | :------------ |
+| `MalformedJson` | Truncates JSON structures in the output (text, or structured-output tool input) |
+| `Confabulation` | Injects fabricated citations into the response text |
+| `SuccessFraming` | Prepends a confident success prefix; always applied last, composable with other post-model-call effects |
+
+```python
+from strands_evals.chaos import ChaosCase, Confabulation, SuccessFraming
+
+# Composed: fabricated citations wrapped in confident framing
+chaos_case = ChaosCase(
+    name="confident_confabulation",
+    input="Summarize the search results.",
+    effects={"model_effects": {"*": [Confabulation(), SuccessFraming()]}},
+)
+```
+
+Post-model-call corruption applies only to the model's final response. Mid-turn tool dispatch messages are never corrupted, since mangling a live tool call would break the agent loop rather than test resilience. The one deliberate exception: `MalformedJson` also reaches structured-output tool calls (when the agent runs with `structured_output_model`), corrupting the structured payload the model produced. Other post-model-call effects skip these messages entirely.
+
+When a case mixes a pre-model-call and post-model-call effect (e.g. `[FullRefusal(), MalformedJson()]`), the pre-model-call effect wins: the model call is cancelled, and post-model-call effects are skipped rather than double-corrupting the injected turn.
+
+### Combining Tool and Model Effects
+
+Both categories can be set on the same `ChaosCase`, which is the most realistic scenario: infrastructure fails and the model misbehaves at the same time.
+
+```python
+from strands_evals.chaos import ChaosCase, SuccessFraming, Timeout
+
+# Combined: tool timeout + model wraps the failure in confident framing
+chaos_case = ChaosCase(
+    name="tool_fails_model_lies",
+    input="Book me a flight to Paris",
+    effects={
+        "tool_effects": {"search_flights": [Timeout()]},
+        "model_effects": {"*": [SuccessFraming()]},
+    },
+)
+```
+
+This tests the worst case: the tool fails, and the model confidently claims success anyway. Resilience evaluators can then measure whether the failure is surfaced to the user or papered over.
 
 ## Expanding Cases Across Multiple Effects