Exalate AI-Assisted Two-Way Issue Sync [Jira, ServiceNow, Azure DevOps, Zendesk, Salesforce & More]

Exalate syncs issues between GitHub and the tools your colleagues, customers, and vendors work in, in both directions, in real time.

• Sync issues, comments, labels, attachments, status & custom fields
• Choose push, pull, or two-way per connection & test before going live
• Each side chooses what to share and how to map the data
• Scripting flexibility for mismatched fields, with AI help writing and debugging it
• Connect one repo to several projects, each with different rules

Support works in Zendesk or ServiceNow. Product works in Jira. Your team works in GitHub.
Exalate keeps the issues in sync between them, both ways and in real time, so nobody copies tickets by hand.

What syncs: title, description, comments, labels, status, assignees, milestones. Pull requests are supported too.

Scripts, not templates. Every connection is Groovy code you own. Map mismatched fields, filter what leaves the repo, rewrite values, set defaults, instead of waiting for a vendor to support your edge case. Aida, the built-in AI assistant, helps you write and debug the script.

Test Run before anything goes live. Push a real issue through your configuration and see the result first. Every change is versioned, so you can compare and roll back.

Each side keeps its own rules. Outgoing and incoming logic are separate and run per side. You choose what leaves your repo. The other team decides what they accept and how it maps.

One repo, many connections. Connect a repo to several Jira projects, ServiceNow instances, or vendors, each with its own rules and direction: one- or two-way. Group and filter connections with labels when the list grows.

Pricing follows the number of items in active sync, not per user and not per API call.

Start a free trial here(no credit card required) or book a call with integration engineer.