diff --git a/content/playbooks/third_party/community/sla_manager/definition.yaml b/content/playbooks/third_party/community/sla_manager/definition.yaml
new file mode 100644
index 0000000000..80dc939b5b
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/definition.yaml
@@ -0,0 +1,28 @@
+identifier: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+is_enable: true
+version: 0.0
+name: SLA Manager
+description: This block calculates and applies the appropriate case SLA status based
+    on the computed Breach and Critical SLA values. The block evaluates whether a
+    case is in a Good, Critical, or Breached state, updates the case SLA accordingly,
+    and stores the active SLA type and priority in case context for tracking and reporting.
+debug_alert_identifier: ''
+debug_base_alert_identifier: ''
+is_debug_mode: false
+type: block
+template_name: null
+original_workflow_identifier: a7d748a0-379b-4158-bbc5-4152ac561182
+version_comment: null
+version_creator: null
+creator: d568db8f-d0ec-42fb-af6c-6d2d2906520c
+priority: 2
+category: 243
+is_automatic: false
+is_archived: false
+last_editor: null
+default_access_level: edit
+creation_source: user_or_api_initiated
+simulation_clone: false
+permissions: []
+environments:
+- '*'
diff --git a/content/playbooks/third_party/community/sla_manager/display_info.yaml b/content/playbooks/third_party/community/sla_manager/display_info.yaml
new file mode 100644
index 0000000000..ad50ab5edb
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/display_info.yaml
@@ -0,0 +1,8 @@
+type: block
+content_hub_display_name: 'SLA Manager'
+author: 'Accenture'
+contact_email: '' # In case support is needed, this email will be used by secops customers to open support queries (required for partner contributed content)
+tags: ['SLA Management', 'SLA']
+should_display_in_content_hub: true
+contribution_type: third_party # Options: google, partner, or third_party
+acknowledge_debug_data_included: true
diff --git a/content/playbooks/third_party/community/sla_manager/overviews.yaml b/content/playbooks/third_party/community/sla_manager/overviews.yaml
new file mode 100644
index 0000000000..60b0742537
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/overviews.yaml
@@ -0,0 +1 @@
+[]
diff --git a/content/playbooks/third_party/community/sla_manager/release_notes.yaml b/content/playbooks/third_party/community/sla_manager/release_notes.yaml
new file mode 100644
index 0000000000..b3f0f75776
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/release_notes.yaml
@@ -0,0 +1,9 @@
+-   description: Initial release of SLA Manager
+    integration_version: 1.0
+    item_name: SLA Manager
+    item_type: Block
+    publish_time: '2026-08-31'
+    new: true
+    regressive: false
+    deprecated: false
+    removed: false
diff --git a/content/playbooks/third_party/community/sla_manager/steps/output_1_edb58.yaml b/content/playbooks/third_party/community/sla_manager/steps/output_1_edb58.yaml
new file mode 100644
index 0000000000..1901a2adba
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/output_1_edb58.yaml
@@ -0,0 +1,28 @@
+name: Output
+description: ''
+identifier: edb58214-9bb8-471f-90f9-465b1ac0a188
+original_step_id: ec88e82d-aa28-40d7-988e-e783f6634df3
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids:
+- f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+parent_step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+instance_name: Output_1
+is_automatic: true
+is_skippable: false
+action_provider: Flow
+start_loop_step_id: null
+parameters:
+-   step_id: edb58214-9bb8-471f-90f9-465b1ac0a188
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: NestedWorkflowOutput
+    value: '[Input.CurrentSLA] SLA has been set successfully.'
+action_name: OutputAction
+parallel_actions: []
+integration: Flow
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{}'
+type: output
diff --git a/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_breached_f54d1.yaml b/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_breached_f54d1.yaml
new file mode 100644
index 0000000000..3419f06a34
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_breached_f54d1.yaml
@@ -0,0 +1,81 @@
+name: Siemplify_Set Case SLA
+description: Sets the case SLA to indicate that the SLA has already been breached.
+identifier: f54d126f-e997-45d8-98ef-aedc0ee95d71
+original_step_id: 5b2e4c86-9f97-4078-8648-ab99395a0014
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids:
+- 04780eee-e6b2-4331-b8ba-c19115147061
+parent_step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+instance_name: 'Set Case SLA: Breached'
+is_automatic: true
+is_skippable: false
+action_provider: Scripts
+start_loop_step_id: null
+parameters:
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: AssignedUsers
+    value: null
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DistinctDuplicateEntities
+    value: null
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DynamicInjectionInstancePlaceholder
+    value: ''
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FallbackIntegrationInstance
+    value: null
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FetchInstanceByName
+    value: 'false'
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: HasApprovalLink
+    value: null
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: IntegrationInstance
+    value: a4e2b09e-9972-4a54-b726-7fc459c31ba5
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: MessageToAssignee
+    value: null
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: PendingActionTimeout
+    value: null
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: RetryConfiguration
+    value: '{"Enabled":false,"IntervalInSeconds":30,"NumberOfRetries":1}'
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptName
+    value: Siemplify_Set Case SLA
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptParametersEntityFields
+    value: '{"SLA Period":"1","SLA Time Unit":"Minutes","SLA Time To Critical Period":"0","SLA
+        Time To Critical Unit":"Minutes"}'
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: SelectedScopeName
+    value: All entities
+-   step_id: f54d126f-e997-45d8-98ef-aedc0ee95d71
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: UseEntitiesLoopScope
+    value: null
+action_name: Siemplify_Set Case SLA
+parallel_actions: []
+integration: Siemplify
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{"04780eee-e6b2-4331-b8ba-c19115147061":"3"}'
+type: action
diff --git a/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_critical_4afc5.yaml b/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_critical_4afc5.yaml
new file mode 100644
index 0000000000..0b7e8e55ee
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_critical_4afc5.yaml
@@ -0,0 +1,82 @@
+name: Siemplify_Set Case SLA
+description: Sets the case SLA to indicate the case is in a critical state and nearing
+    breach.
+identifier: 4afc5890-f972-4d88-baae-8b0935e6790f
+original_step_id: b95b5ccf-e14c-4640-ab2e-9cebcfb3af63
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids:
+- 04780eee-e6b2-4331-b8ba-c19115147061
+parent_step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+instance_name: 'Set Case SLA: Critical'
+is_automatic: true
+is_skippable: false
+action_provider: Scripts
+start_loop_step_id: null
+parameters:
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: AssignedUsers
+    value: null
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DistinctDuplicateEntities
+    value: null
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DynamicInjectionInstancePlaceholder
+    value: ''
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FallbackIntegrationInstance
+    value: null
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FetchInstanceByName
+    value: 'false'
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: HasApprovalLink
+    value: null
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
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+    name: IntegrationInstance
+    value: a4e2b09e-9972-4a54-b726-7fc459c31ba5
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: MessageToAssignee
+    value: null
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: PendingActionTimeout
+    value: null
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: RetryConfiguration
+    value: '{"Enabled":false,"IntervalInSeconds":30,"NumberOfRetries":1}'
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptName
+    value: Siemplify_Set Case SLA
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptParametersEntityFields
+    value: '{"SLA Period":" [Input.BreachTimeComputation]","SLA Time Unit":"Minutes","SLA
+        Time To Critical Period":"0","SLA Time To Critical Unit":"Minutes"}'
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: SelectedScopeName
+    value: All entities
+-   step_id: 4afc5890-f972-4d88-baae-8b0935e6790f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: UseEntitiesLoopScope
+    value: null
+action_name: Siemplify_Set Case SLA
+parallel_actions: []
+integration: Siemplify
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{"04780eee-e6b2-4331-b8ba-c19115147061":"2"}'
+type: action
diff --git a/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_good_67a22.yaml b/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_good_67a22.yaml
new file mode 100644
index 0000000000..1fb94a8d26
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/set_case_sla_good_67a22.yaml
@@ -0,0 +1,83 @@
+name: Siemplify_Set Case SLA
+description: Sets the case SLA "Good" using the calculated breach and critical time
+    values.
+identifier: 67a22925-6cb9-478a-997f-da03c5de303f
+original_step_id: 8c673f73-15be-4054-bee6-44e35d4fa61d
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids:
+- 04780eee-e6b2-4331-b8ba-c19115147061
+parent_step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+instance_name: 'Set Case SLA: Good'
+is_automatic: true
+is_skippable: false
+action_provider: Scripts
+start_loop_step_id: null
+parameters:
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: AssignedUsers
+    value: null
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DistinctDuplicateEntities
+    value: null
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DynamicInjectionInstancePlaceholder
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+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
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+    name: FetchInstanceByName
+    value: 'false'
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: HasApprovalLink
+    value: null
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
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+    name: MessageToAssignee
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+    name: PendingActionTimeout
+    value: null
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: RetryConfiguration
+    value: '{"Enabled":false,"IntervalInSeconds":30,"NumberOfRetries":1}'
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptName
+    value: Siemplify_Set Case SLA
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptParametersEntityFields
+    value: '{"SLA Period":"[Input.BreachTimeComputation]\n","SLA Time Unit":"Minutes","SLA
+        Time To Critical Period":"[Input.CriticalTimeComputation]\n","SLA Time To
+        Critical Unit":"Minutes"}'
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: SelectedScopeName
+    value: All entities
+-   step_id: 67a22925-6cb9-478a-997f-da03c5de303f
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: UseEntitiesLoopScope
+    value: null
+action_name: Siemplify_Set Case SLA
+parallel_actions: []
+integration: Siemplify
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{"04780eee-e6b2-4331-b8ba-c19115147061":"1"}'
+type: action
diff --git a/content/playbooks/third_party/community/sla_manager/steps/set_current_priority_f710a.yaml b/content/playbooks/third_party/community/sla_manager/steps/set_current_priority_f710a.yaml
new file mode 100644
index 0000000000..ac01faeb61
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/set_current_priority_f710a.yaml
@@ -0,0 +1,80 @@
+name: Siemplify_Set Scope Context Value
+description: Stores the current case priority in case context.
+identifier: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+original_step_id: 41c20490-f360-4432-a33d-8ec861ca7182
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids:
+- c9376ec1-7262-4273-9aa0-c6af0ea03a83
+parent_step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+instance_name: Set Current Priority
+is_automatic: true
+is_skippable: false
+action_provider: Scripts
+start_loop_step_id: null
+parameters:
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: AssignedUsers
+    value: null
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DistinctDuplicateEntities
+    value: null
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DynamicInjectionInstancePlaceholder
+    value: ''
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
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+    name: FallbackIntegrationInstance
+    value: null
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FetchInstanceByName
+    value: 'false'
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: HasApprovalLink
+    value: null
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
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+    name: IntegrationInstance
+    value: a4e2b09e-9972-4a54-b726-7fc459c31ba5
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+    name: MessageToAssignee
+    value: null
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: PendingActionTimeout
+    value: null
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: RetryConfiguration
+    value: '{"Enabled":false,"IntervalInSeconds":30,"NumberOfRetries":1}'
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptName
+    value: Siemplify_Set Scope Context Value
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptParametersEntityFields
+    value: '{"Context Scope":"Case","Key Name":"current_priority","Key Value":"[Input.CurrentPriority]"}'
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: SelectedScopeName
+    value: All entities
+-   step_id: f710a9f6-9f46-4d25-bfae-57e7c04a2ae4
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: UseEntitiesLoopScope
+    value: null
+action_name: Siemplify_Set Scope Context Value
+parallel_actions: []
+integration: Siemplify
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{}'
+type: action
diff --git a/content/playbooks/third_party/community/sla_manager/steps/set_current_sla_c9376.yaml b/content/playbooks/third_party/community/sla_manager/steps/set_current_sla_c9376.yaml
new file mode 100644
index 0000000000..99e1a5d05e
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/set_current_sla_c9376.yaml
@@ -0,0 +1,82 @@
+name: Siemplify_Set Scope Context Value
+description: Stores the current SLA type in case context for tracking and future calculations.
+identifier: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+original_step_id: 9fe0e1f7-c64c-4423-8be5-a704a885d245
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids:
+- 67a22925-6cb9-478a-997f-da03c5de303f
+- 4afc5890-f972-4d88-baae-8b0935e6790f
+- f54d126f-e997-45d8-98ef-aedc0ee95d71
+parent_step_id: 67a22925-6cb9-478a-997f-da03c5de303f;4afc5890-f972-4d88-baae-8b0935e6790f;f54d126f-e997-45d8-98ef-aedc0ee95d71
+instance_name: Set Current SLA
+is_automatic: true
+is_skippable: false
+action_provider: Scripts
+start_loop_step_id: null
+parameters:
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: AssignedUsers
+    value: null
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DistinctDuplicateEntities
+    value: null
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DynamicInjectionInstancePlaceholder
+    value: ''
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FallbackIntegrationInstance
+    value: null
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: FetchInstanceByName
+    value: 'false'
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: HasApprovalLink
+    value: null
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: IntegrationInstance
+    value: a4e2b09e-9972-4a54-b726-7fc459c31ba5
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: MessageToAssignee
+    value: null
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: PendingActionTimeout
+    value: null
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: RetryConfiguration
+    value: '{"Enabled":false,"IntervalInSeconds":30,"NumberOfRetries":1}'
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptName
+    value: Siemplify_Set Scope Context Value
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ScriptParametersEntityFields
+    value: '{"Context Scope":"Case","Key Name":"current_sla","Key Value":"[Input.CurrentSLA]"}'
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: SelectedScopeName
+    value: All entities
+-   step_id: c9376ec1-7262-4273-9aa0-c6af0ea03a83
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: UseEntitiesLoopScope
+    value: null
+action_name: Siemplify_Set Scope Context Value
+parallel_actions: []
+integration: Siemplify
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{}'
+type: action
diff --git a/content/playbooks/third_party/community/sla_manager/steps/sla_status_04780.yaml b/content/playbooks/third_party/community/sla_manager/steps/sla_status_04780.yaml
new file mode 100644
index 0000000000..5b0bf89d71
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/steps/sla_status_04780.yaml
@@ -0,0 +1,64 @@
+name: Condition
+description: Evaluates the calculated breach and critical SLA values to determine
+    the SLA status (Good, Critical, or Breached).
+identifier: 04780eee-e6b2-4331-b8ba-c19115147061
+original_step_id: 1d99be48-9ce7-4f02-bfba-16720e8e2306
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+parent_step_ids: []
+parent_step_id: ''
+instance_name: SLA Status?
+is_automatic: true
+is_skippable: false
+action_provider: Flow
+start_loop_step_id: null
+parameters:
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: AssignedUsers
+    value: null
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: Branches
+    value: '[{"LogicalOperator":0,"Conditions":[{"Operator":3,"FieldName":"[Input.BreachTimeComputation]\n","Type":7,"Value":"0","CustomOperatorName":"Core
+        Functions.Greater Than"},{"Operator":3,"FieldName":"[Input.CriticalTimeComputation]","Type":7,"Value":"0","CustomOperatorName":"Core
+        Functions.Greater Than"}],"Order":1,"IsDefaultBranch":false,"Name":"Good"},{"LogicalOperator":0,"Conditions":[],"Order":3,"IsDefaultBranch":true,"Name":"Branch"},{"LogicalOperator":0,"Conditions":[{"Operator":3,"FieldName":"[Input.BreachTimeComputation]","Type":7,"Value":"0","CustomOperatorName":"Core
+        Functions.Greater Than"},{"Operator":4,"FieldName":"[Input.CriticalTimeComputation]","Type":7,"Value":"1","CustomOperatorName":"Core
+        Functions.Less Than"}],"Order":2,"IsDefaultBranch":false,"Name":"Critical"}]'
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: DistinctDuplicateEntities
+    value: 'true'
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: ErrorFallbackBranch
+    value: null
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: HasApprovalLink
+    value: null
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: MessageToAssignee
+    value: null
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: PendingActionTimeout
+    value: null
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: SelectedScopeName
+    value: All entities
+-   step_id: 04780eee-e6b2-4331-b8ba-c19115147061
+    playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+    name: UseEntitiesLoopScope
+    value: 'true'
+action_name: IfFlowCondition
+parallel_actions: []
+integration: Flow
+parent_container_id: null
+is_touched_by_ai: false
+is_debug_mock_data: false
+step_debug_data: null
+auto_skip_on_failure: false
+previous_result_condition: '{}'
+type: condition
diff --git a/content/playbooks/third_party/community/sla_manager/trigger.yaml b/content/playbooks/third_party/community/sla_manager/trigger.yaml
new file mode 100644
index 0000000000..c905fce411
--- /dev/null
+++ b/content/playbooks/third_party/community/sla_manager/trigger.yaml
@@ -0,0 +1,25 @@
+identifier: 2f3b62a9-cac8-4301-a423-f017abf54174
+is_enabled: true
+playbook_id: 057e037a-1722-4c9c-8c7d-5ab7a4059205
+type_: get_inputs
+conditions:
+-   field_name: BreachTimeComputation
+    value: ''
+    match_type: equal
+    custom_operator_name: null
+-   field_name: CriticalTimeComputation
+    value: ''
+    match_type: equal
+    custom_operator_name: null
+-   field_name: CurrentSLA
+    value: ''
+    match_type: equal
+    custom_operator_name: null
+-   field_name: CurrentPriority
+    value: ''
+    match_type: equal
+    custom_operator_name: null
+logical_operator: and
+environments:
+- '*'
+playbook_name: null