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fix: count only tickets cut by oncall
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‎.ops/weekly-reviews/2026-08-17.md‎

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## 10. Tickets Cut to Other Teams
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| # | Team - Ticket | Description |
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|---|---|---|
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| 1 | Mantle - [P491128276](https://t.corp.amazon.com/P491128276) | Cross-team investigation of recurring us-east-1 cell3 shared-gateway saturation across Mantle-hosted Claude models. Mantle rebalanced four Kiro accounts to cell2; follow-up alarm and autoscaling work remains tracked separately. |
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| 2 | Kiro CP - [D490637679](https://t.corp.amazon.com/D490637679) | Subscription and billing investigation confirmed the Builder ID Pro subscription was cancelled July 8, metering ended July 31, and no active claims or profiles remained; Support/Billing owns any refund review. |
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| 3 | AWSID Signin / Partner Central - [P470434547](https://t.corp.amazon.com/P470434547) | Cross-team OAuth investigation showed authentication completed before Partner Central's CloudFront/WAF blocked the authenticated MCP request; the requester later confirmed Kiro CLI v3 succeeds. |
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_The partner-tag search returned no additional reassigned ticket; the page-message archive surfaced the two cross-team pages above that were outside the Amazon Q for CLI resolver-group search._
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* None
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## 11. Dashboard Review
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